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Aside from the upgrade and free buffet, having the staff add my Honors number also let me text the hotel through the Hilton app — a great feature, at least in theory. I always received a response within a few minutes, but several confirmed requests never materialized, such as the robes I ordered and the Valentine's Day welcome I confirmed before arrival. With my Honors number attached, I did have access to my usual Diamond benefits, though, which was a very nice surprise! That meant executive-lounge access (or free breakfast downstairs), free Wi-Fi and a modest upgrade.
Top tips for your stay at Palmer House a Hilton Hotel
Wi-Fi was available free of charge to Hilton Honors members, or for $12.95 without an account. As a Diamond member, I received premium Wi-Fi for free, which worked well. We ended up moving some of the snacks around to make room on top before noticing the automated sensors, but never ended up getting hit with a charge. Despite receiving confirmation in the app, our "Champagne" and chocolate-covered strawberries weren't in the room as I expected and weren't delivered later in the night.
The fine printNeed-to-know information for guests at this property
This room offers handicap-accessible amenities, including a private bathroom with a raised toilet and grab bars. The real magic happens when you turn left or right and ascend the last few steps into the lobby. Don’t be surprised if you catch your breath – be more surprised if you don’t. The ceiling murals sparkle after another restoration in 2019, as do the massive 1.25-ton, 24-karat gold Tiffany & Co. candelabras.
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Palmer House a Hilton Hotel offers many things to do for a scenic Chicago getaway. From elegant rooms and upscale eateries, it's no wonder business travelers choose this hotel for their next Windy City trip. I actually had to walk through the lounge to get to and from the elevators, which was fine most of the time, except when the space was packed for Sunday breakfast (not pictured). After not having much luck on the 21st floor, I headed down to 12, where I encountered an error every time, even though I added a valid credit card number. For fifty years, the hotel was a mecca for Chicago society and visiting luminaries such as Ulysses S. Grant, Mark Twain, Charles Dickens, and Oscar Wilde.
Hiltons of Chicago Sales & Marketing Complex Appoints Carrie Murphy as New Director of Sales - Hotel-Online.com
Hiltons of Chicago Sales & Marketing Complex Appoints Carrie Murphy as New Director of Sales.
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What type of room can I book at The Palmer House Hilton?
Halls are carpeted with peacock carpet and lined with photos documenting the building’s past and previous entertainers. The rooms have modern amenities with decor that evokes the glamour of the Roaring Twenties. For a relaxing day at the spa, Palmer House a Hilton Hotel has many spa treatments for guests to choose from. The extensive list consists of services like scalp massages, manicures, pedicures, and couples massages. When you choose to apply (and are approved) for a new credit card through our site, we may receive compensation from our partners, and this may impact how or where these products appear.
Amenities of The Palmer House Hilton
The result was the Palmer House Brownie, made of chocolate to comprise a fudge-like density and topped with a decadent walnut and apricot glaze. The dessert first published reference as “the brownie” following the World’s Columbian Exposition of 1893, was when it appeared in the Sears Roebuck Catalog published in Chicago in 1898. Enjoy the indoor, heated, and recreational swimming pool with locker rooms.
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Palmer House’s history is such an integral part of the experience that the hotel has its own resident historian. Ken Price, Director of Public Relations, leads “History is Hott!! Peacock, a jeweler that began as House of Peacock in 1837 and was the first registered business in Chicago. Potter was out of town on business and his wedding gift burned. His quick-thinking architect, John M. Van Osdel, took the plans for the new hotel, raced into the basement, and buried them in clay.
However, only 13 days after its grand opening, the Palmer House fell victim to the Great Chicago Fire. Determined to rebuild his hotel, Potter secured a $1.7 million loan–negotiated on his signature alone. On November 8, 1873, the new Palmer House welcomed its first guests, marking the opening of what would become the nation’s longest continually operating hotel. This King room is located on high floors, with private elevator access, upscale bath amenities, in-room premium WiFi (free).
The fine printMust-know information for guests at this property
T Housekeeping services are available upon request.Guests can work out at the on-site fitness centre or visit the on-site spa.Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amidst the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar.The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel.Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports. T Housekeeping services are available upon request.Guests can work out at the on-site fitness center or visit the on-site spa.Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amid the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar.The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions.
Palmer House a Hilton Hotel offers in-room dining services, as well as dining at one of its restaurants. It has signature restaurants like Lockwood Restaurant and Bar, Potters' Chicago Burger Bar, and Lockwood Bar. The menus highlight classic Chicago cuisine, as well as local ingredients and urban culinary perspectives. The executive lounge offered an evening happy hour as well, including a full bar. My favorite thing about scoring a room on the executive floor was having easy access to the lounge.
The Palmer House Hilton stands as a beacon of history and elegance in Chicago's downtown, nestled just a block from Millennium Park and the Art Institute of Chicago. This iconic hotel, located in the heart of the theater and financial district, combines historical significance with contemporary comforts, making it an ideal choice for both leisure and business travelers. Its proximity to major attractions, coupled with exceptional on-site amenities, makes The Palmer House Hilton a standout destination. Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in.
The hotel offered an upgrade to a Hip & Historic Suite for $100, and wouldn't budge on the price, despite some Hilton properties offering suites to Diamond members without an upgrade charge. The original Palmer House was built in 1871 by Potter Palmer who began his career as a bank clerk in upstate New York. He later became a dry-goods store owner in Chicago where he revolutionized the retail trade.
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